Opening Hours 

Riverside Brigg Surgery (by appointment)

Monday                     08:00 - 18:30

Tuesday                     08:00 - 20:00            

Wednesday                08:00 - 18:30

Thursday                    08:00 - 20:00            

Friday                         08:00 - 18:30

Saturday                     CLOSED  

Sunday                       CLOSED    

  There is a Doctor on call on the premises from 08:00 to 18:30 Monday to Friday

Extended Hours - we have late surgeries on a Tuesday and Thursday nights from 18:30 to 20:00 for pre-bookable appointments, telephone consultations and family planning appointments (Thursday night only).

These appointments must be booked in advance and cannot be offered as a walk-in service.

 Riverside Broughton Surgery (by appointment)

Monday                     08:30 - 18:00    

Tuesday                    08:30 - 18:00 

Wednesday               08:30 - 14:00

Thursday                   08:30 - 18:00  

Friday                        08:30 - 18:00  

Saturday                    CLOSED  

 Sunday                     CLOSED

Appointments

How to make an appointment with a Doctor:

Riverside Surgery operates a mixed appointment system with same day and pre-bookable appointments up to three weeks in advance.

You can book an appointment in the following ways:-

1. Telephone the surgery or if convenient, ask at Reception or via our online appointment system, please see information below about how to register. 
2. You may consult any of the Doctors within the practice.
3. Please book a separate appointment for each person attending.
4. If you cannot keep your appointment, please let us know.
5. There are some healthcare problems that maybe dealt with more appropriately by other members of our healthcare team. This can save waiting time and be more convenient to patients.
6. You may be contacted by an Urgent Care Practitioner who will ensure you are seen as quickly as necessary.

 Online Appointments

  On line appointments can be booked with the GP’s and Nurse Practitioner Lydia Walton only.  The online appointments are limited and can be booked up to 2 weeks in advance.

If you would like to use this service you will need to register online at www.riversidesurgerygps.co.uk   and follow the instructions via the icon at the bottom of the home page which says 'Request Appointment'.  Once registered you will be allocated a unique user ID number to use with your chosen password, please keep this number and password safe.

Any queries relating to the online appointments or if you having difficulties in registering please contact Sandra Friskey or Vikki Hamilton, Patient Services Administrators on 01652 650131.

 Patients who do not attend: 

 February 2019       60 Patients failed to attend with the Doctor

 March 2019           91 Patients failed to attend with the Doctor

 April   2019           58 Patients failed to attend with the Doctor

 May    2019           76 Patients failed to attend with the Doctor

 June   2019           61 Patients failed to attend with the Doctor

 July    2019           77 Patients failed to attend with the Doctor

 Aug    2019           56 Patients failed to attend with the Doctor

 Sept   2019           74 Patients failed to attend with the Doctor

 Oct     2019           110 Patients failed to attend with the Doctor

 Nov    2019           64 Patients failed to attend with the Doctor

 Dec    2019           53 Patients failed to attend with the Doctor

 Jan     2020           40 Patients failed to attend with the Doctor

How to make an appointment with a Nurse:

You may book nurse appointments up to a month in advance by telephone or in person.
Our practice nurses provide many specialist clinics for the promotion of good health and disease management.

Urgent Care Practitioner - telephone (01652) 650131

We have an Urgent Care Practitioner who deals with requests for home visits and emergencies, as well as offering advice on a variety of conditions. This service operates Monday to Friday 08:00 to 18:30.

Speaking to the Doctors

If you wish to speak to your doctor on the telephone it will normally be possible to do this by arrangement with the receptionist. It would be helpful in judging the urgency of the call and also ensuring the doctor has your notes and relevant information available if you could tell the receptionist the nature of your call when you ring. At other times we may be busy and we find that interruptions during surgery are upsetting both to ourselves and to patients we are seeing. For this reason we have asked receptionists not to disturb consultations with non-urgent telephone calls.

Home Visits - (01652) 650131

If you are too ill to attend the surgery please try to telephone before 10:30 am to enable the doctor to plan his rounds.

Please attend the surgery whenever possible. The Urgent Care Practitioner handles all requests for home visits.

Consulting Times

Riverside Surgery (by appointment)

Surgery hours may vary but when this happens we will try to give as much notice as possible. Doctor on call in the premises from 08:00 Monday to Friday. 

As part of our extended opening hours, we have late surgeries from 18:30 to 20:00 on a Tuesday and Thursday night. These appointments must be booked in advance and cannot be offered as a walk-in service.

Branch Surgery (Broughton):