How to make an appointment with a Doctor:

Riverside Surgery operates a mixed appointment system with same day and pre-bookable appointments up to three weeks in advance.

diaryYou can book an appointment in the following ways:-

  1. Telephone the surgery or if convenient, ask at Reception or via our online appointment system, please see information below about how to register. 
  2. You may consult any of the Doctors within the practice.
  3. Please book a separate appointment for each person attending.
  4. If you cannot keep your appointment, please let us know.
  5. There are some healthcare problems that maybe dealt with more appropriately by other members of our healthcare team. This can save waiting time and be more convenient to patients.
  6. You may be contacted by an Urgent Care Practitioner who will ensure you are seen as quickly as necessary.

 Online Appointments

  On line appointments can be booked with the GP’s and Nurse Practitioner Julia Shipley Walton only.  The online appointments are limited and can be booked up to 2 weeks in advance.


If you would like to use this service you will need to register online at   and follow the instructions via the icon at the bottom of the home page which says 'Request Appointment'.  Once registered you will be allocated a unique user ID number to use with your chosen password, please keep this number and password safe.

Any queries relating to the online appointments or if you having difficulties in registering please contact Rebecca Metcalf Patient Services Administrators on 01652 650131.

 Patients who do not attend: 

 January      2022       16 Patients failed to attend with the Doctor

 February     2022       12 Patients failed to attend with the Doctor

 March         2022       22 Patients failed to attend with the Doctor

 April           2022       11 Patients failed to attend with the Doctor

How to make an appointment with a Nurse:

You may book nurse appointments up to a month in advance by telephone or in person.
Our practice nurses provide many specialist clinics for the promotion of good health and disease management.


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