New Patients

Registration Process

Please attend reception and complete a GMS1 registration form and a patient health questionnaire. Your registration form will then be passed to our administration team who will create a medical record for you on our clinical system.  This will send a link to the health authority who will request your paper medical notes from your previous surgery (patient notes can take a few weeks to arrive).

Please note our surgery has the facility to request your notes via GP2GP, this means that your electronic notes will be called and put into our system within minutes of the administration team registering you.

Alternatively, you may complete an online registration form and medical health questionnaire (below).


If you are taking any repeat medication, please supply us with your latest repeat medication slip from your previous doctor. The doctor will put your medication on repeat prescription.  The doctor will arrange an appointment for you if they think a medication review is required.  Please advise us if you would like to collect your medication from the surgeries elected pharmacy or a pharmacy of your own choice.

When your paper notes are received by the surgery your notes will be summarized and your electronic record updated with the necessary details from your paper notes.

It will be identified from your paper records whether you are required to attend any chronic disease management clinics and if so, the relevant nurse will be notified and you will be invited to attend a clinic when a check-up is due.

Please note that you we will not be able to issue medications to you as a newly registered patient until after at least one week. This timeframe is necessary to ensure that any medications you are being prescribed are recorded correctly onto your medical record and any queries can be administered by the surgery staff. In the interim period you will be required to contact your previous surgery.

Out of Area

Since January 5 2015, all GP practices in England have been free to register new patients who live outside their practice boundary area.

This means you can register with a GP practice somewhere that's more convenient for you, such as a practice near your work or closer to your children’s schools. This will give you greater choice and aims to improve the quality of access to GP services.

You may wish to join a GP near work or re-register with your old GP following a move. The new arrangements make this possible.

Out of Area Patients will benefit from all of the services provided by Riverside Surgery apart from Home Visits and Medication Deliveries.

Practice Boundary

Your address is within the catchment area.
Your address is outside of the catchment area.
Address not found.

Temporary Patient Registrations

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

Disabled Patient Facilities

All our surgeries have easy access and comply fully with the Disability Discrimination Act.